Getting started
Create your account
Your company account is created the first time you buy a course. From the store you choose a course, check out with your name, email and phone, and pay by card. You land in the portal with a key waiting and an invoice on file.
- Open the course store /irl/home↗ and pick a category.
- Add a course to the basket and go to checkout /irl/payment/cart↗.
- Enter your details (phone required) and pay — your account is created.
- Your key appears in My Courses & Keys; your invoice appears in Orders.
The Employer Dashboard
/irl/dashboard↗ is your control centre. It shows live totals and lets you add and find people.
Team stats
Team Members, Online, Not Started, All Done and Certificates — at a glance.
Add people
Add Employee↗ for one, Bulk enrol↗ for many.
Find & filter
Search by name and filter: Not Started, All Courses Done, Has Certificates.
The team table lists each person's Joined, Last Active, name and Courses with their status.
Buying courses — three ways
Store
Browse by category at /irl/home↗, add to basket, GO TO CART.
Tariffs
Set a quantity per course at /irl/payment/tariff↗, then PAY.
Bundles
Buy 5-course packs at /irl/bundles↗ — cheapest per seat.
All three routes end at the Basket and card payment. Once paid, keys land in My Courses & Keys and an invoice is created in Orders.
Packages & pricing
There are 5 compliance packs (each €100 for 5 courses, tagged HSA / HSE). Each card has BUY NOW to purchase and Activate to redeem a key from a pack you own.
| Bundle | Courses |
|---|---|
| 1 | Manual Handling · Asbestos Awareness · Fire Extinguisher · Working at Heights · Abrasive Wheels |
| 2 | Manual Handling · Abrasive Wheels · Working at Heights · Fire Warden/Marshal · PPE |
| 3 | Office Health & Safety · Fire Extinguisher · PPE · Workplace First Aid · Manual Handling |
| 4 | Warehouse Safety · Workplace First Aid · Fire Warden/Marshal · Manual Handling · H&S Level 2 |
| 5 | Abrasive Wheels · Working at Heights · Workplace First Aid · H&S Level 2 · Fire Warden/Marshal |
Activating a key
Go to My Courses & Keys /irl/payment/packages↗. The platform's own three steps:
- Find your course key in the list (status Unused).
- Tap Activate to start it yourself — or enter a colleague's email to Send it.
- Begin training right away — your certificate is issued the moment you pass.
Top cards track Total keys / Activated / Unused / Expiring soon. An activated key shows a STUDY button to continue any time.
Enrolling one employee
On the dashboard click Add Employee↗ to open the Enrol User form. Enter their email (and name), choose the course, and send — they get an activation email and appear on your team.
Bulk enrol (many at once)
Click Bulk enrol↗. Upload a CSV/Excel file or paste a list — one person per line:
First name, Last name, Email, Phone → John, Smith, [email protected], +353871234567
Use Download CSV template to get the exact columns, then Load pasted list (or upload). The system validates and registers everyone at once.
Sending & resending keys
Send a key
In My Courses & Keys, on an unused key enter the colleague's email and choose Send. They receive the activation email and start the course.
Resend a key
Open Sent Keys /irl/keysend↗ — every key you've sent, who got it and when. Search by receiver, sender or course, then Resend the confirmation if someone didn't get theirs.
Tracking progress & status
The dashboard stat cards and filters tell you instantly who is Not Started, in progress, All Done, currently Online, and who Has Certificates. The team table shows each person's last activity and per-course status.
Certificates
Your Certificates /irl/certificate↗ tracks Certificates ready to download, Courses in progress and People with certificates. Search by name and download individual PDFs, or use Download all → on the dashboard to export every certificate at once.
Orders & invoices
Orders /irl/payment/order↗ lists every purchase — Purchase Date, Number, Amount, Status — with a PDF invoice to download per order. The order Number matches the Order number shown against each key, so you can reconcile keys to payments.
Profile & billing
Personal Profile /irl/profile↗ holds your company/admin details. You can edit phone, company name, address, country, email and your password. The name is locked — to protect certificate accuracy it's changed only by support (via WhatsApp).
Billing runs through the store → basket → card payment, with all invoices retrievable from Orders. Buying bundles reduces the per-seat cost and lets you keep spare keys for new starters.
Fixing common mistakes
| Situation | Fix |
|---|---|
| Colleague didn't get their key email | Sent Keys → Resend (don't re-buy) |
| "Already registered" when enrolling | Send them a key from My Courses & Keys instead |
| Name wrong on a certificate | Name is locked — message support on WhatsApp |
| Key won't activate | Check it isn't already Activated; confirm the right course |
| Bulk rows rejected | Phone is required; use the CSV template; fix column order |
| Overpaid on single keys | Compare with Bundles (€20/seat) next time |
| No certificate yet | It's issued only after the learner passes |